Contact

Contact Us

Have a question about your order or need help with a product? We’re here to help.

Before reaching out, please review our Shipping Policy, Return Policy, and Terms of Service—many common questions are answered there.

Get in Touch

📧 Email: support@coldcaddycooler.com

Please include your order number (if applicable) so we can assist you as quickly as possible.

Response Time

Our support team typically responds within 24–48 business hours, Monday through Friday.

Order Issues

If your order arrived damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue so we can review and assist.

Thank You

Thank you for choosing Cold Caddy. We appreciate your support and look forward to helping you.